How to Clear Windows Store Cache with WSReset and Fix WSReset Not Working

Read the full article on what is WSReset and how to use it to clear Windows Store cache.


  • WSReset.exe is a tool to help you reset or clear Windows Store cache without affecting your account or erasing app data
  • You can find WSReset in C:\Windows\System32\WSReset.exe file path
  • Press Windows + R key and type wsreset to clear Windows Store cache

Running into issues with the Windows store? Can’t download or update apps on your PC? These are some common bugs that can degrade your Windows experience and not let you install apps on your Windows device.

However, these issues can be fixed with a simple solution. Using the WSReset tool to clear the Windows Store cache removes most errors. This article is your one-stop guide to what WSReset is and how you can run the WSReset.exe tool to clear the Windows Store cache.

What is WSReset?

WSReset is a built-in tool in Windows 10/11 that allows you to clear the Windows Store cache and reset the Windows/Microsoft Store to its default state. This can be useful if you are experiencing issues with the Windows Store or if you want to start fresh with a clean cache.

You can find the executable file in the C:\Windows\System32\WSReset.exe in Windows 10/11. Navigating to it is easy, and you can also use the “Run” tool to execute the program.

WSReset.exe basically troubleshoots Windows Store by resetting or clearing the cache without changing the account or deleting your installed apps. You can give it a shot using the process below.

How to Use WSReset to Clear Windows Store Cache?

Executing the WSReset.exe file isn’t challenging if you follow the right steps. Here’s how to run WSReset to clear the Windows Store cache:

Step 1: Press Windows + R key. Doing this will bring up the “Run” window, which can be used to start or look up programs.

Step 2: Type wsreset in the “Run” dialog box. Enter the wsreset command, and the file should execute without issues.  Alternatively, you can type wsreset.exe in the Windows “Search” box and run the file with administrator privileges. The WSReset tool will open a command prompt window and begin resetting the Windows Store cache. This will clear all cache data and should remove any persisting errors.

While the WSReset troubleshooting tool is great, it can still fail and not solve your Windows Store problems. If this is the case, then follow the methods below.

How to Fix WSReset Not Working Errors?

Fixing WSReset can be done under 10 minutes. All of the methods listed below can work, so give them a try consecutively.

Method 1: Run Windows Store Apps Troubleshooter

The easiest way you can fix random errors is by using the built-in troubleshooting program that Windows comes with. Follow the steps below and fix your Windows Store errors:

Step 1: Open your PC Settings. Look up “Settings” in the Windows “Search” bar and run it. Look for the “System” tab and click on it and browse to the “Troubleshoot” option.

📝 Note: For Windows 10 users, browse to the “Update & Security” tab under your PC “Settings.”

Step 2: Run the troubleshooting service. For Windows 11 users, you can find the Windows Store Apps troubleshooting tool under the “Other troubleshooters” option. The program will go through a series of checks and fix any errors that might be affecting Windows Store.

Method 2: Reset Microsoft Store in Windows Settings

If you are still facing errors and have tried resetting the cache or troubleshooting, then use this method. Follow the steps below and reset the Microsoft Store app:

Step 1: Open your PC Settings. Look for “Apps,” click on it and browse to the “Microsoft Store” program.

Step 2: Go to Advanced options. Use the “three-dot” button and navigate to “Advanced options” to find the “Reset” button.

Step 3: Start the reset process. Once the reset process completes, Windows will automatically close the app.

📝 Note: Resetting the Microsoft Store will remove all your account details, and you’d need to log in back again. Plus, the app might need to update and restart for all the changes to take effect.

Method 3: Perform System File Checker and DISM Tools

Another quick and effective way of removing random bugs and errors is by using “System File Checker” and “DISM” tools. This utility checks the integrity of the system files and fixes them if required. To safely repair Windows Store issues, follow the process below:

Step 1: Press the Windows + X keys and select the “Terminal (Admin)” option.

Step 2: Type SFC /scannow and press the Enter key.

Step 3: After the process completes, reboot your computer.

You can also try to run the following DISM commands to fix errors:

DISM /online /cleanup-image /scanhealth
DISM /online /cleanup-image /checkhealth
DISM /online /cleanup-image /restorehealth

The above commands might take a few minutes to complete. So, be patient and reboot your PC after running the DISM tools.

Method 4: Reinstall Microsoft Store via PowerShell

If nothing else works, you can try reinstalling Microsoft Store. This can be done using PowerShell. Follow the steps below and start reinstalling Microsoft Store:

Step 1: Run Windows PowerShell (Admin). You can hit the Windows + X keys to get the option.

Step 2: Type the command below and hit enter:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Step 3: This will install Windows Store on your PC and remove any existing errors.

📝 Note: You need to uninstall the old Microsoft Store app first before proceeding with the steps above. To do so, enter the following command:

Get-AppxPackage -Name "Microsoft.WindowsStore" -AllUsers | Remove-AppxPackage

Running WSReset is a quick and easy way to clear the Windows Store cache and reset it to its default state. We have also provided some other common fixes that will help you get Windows Store to work normally.

This can be useful if you are experiencing issues with the Windows Store or if you just want to start fresh with a clean cache. So, make sure to try them out and fix any Windows Store errors.

WSReset FAQs

How long does WSReset take?

WSReset just takes a few moments to complete. Even if your PC is slow, the process should take you just a minute or two at max.

How to reset Windows Store through command prompt?

Simply run Command Prompt and type the command WSReset.exe and hit the “Enter” key. Then you should see a blank Command Prompt window pop up, and the cache should be cleared.

Is it safe to clear Windows Store cache?

Yes, it is safe to clear Windows Store cache. It will not remove your account information or any apps you’ve installed using the marketplace.

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Rishi Surana

Based out of Chandigarh, India, Rishi was swayed toward the universe of tech writing with app reviews, iphone tips, and tech tutorials. When he's not writing, you'll find him catching Pokemon on his Nintendo Switch.

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